Frequently Asked Questions

Unsure about your visit to one of our doctors? You don’t have to be! Browse through these frequently asked questions and get all the info you need. If you still have some questions, please don’t hesitate to give us a call or send us a message!

What information do I need to bring along when I visit the practice for the first time?

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What information do I need to provide when scheduling an appointment?

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How early should I arrive to my appointment?

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Which medical aids are you registered with?

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Do you have after hours care?

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What if I can’t make an appointment?

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What are your consulting hours?

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How do I make an appointment?

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What if I have an emergency and cannot wait?

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Are your rooms wheelchair and pram friendly?

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How do I get a prescription refilled?

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Will I always see my own doctor?

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Who can I call if I have a billing question?

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What forms of payments do you accept?

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About M-Care Medical Centre

We are a Medical Practice with five medical doctors, two psychologists, a pharmacy, two qualified sisters, and a skin technician.

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